Reference

Legal terms for your buat123 account

Your Legal path starts with a clear account step, phone verification before access, and a record of wallet activity through DANA, OVO, GoPay or QRIS.

Account accessData and cookiesLocal law appliesWallet records
buat123 Legal terms for your buat123 account
POLICY CONTACT PATHS

Where to ask about Legal terms

A direct contact path helps when a clause affects your account or wallet record. Start from the account support route and include the email or phone detail linked to your profile, plus the relevant receipt or status message. We can then locate the correct record without asking you to send a password. The same route covers access questions from mobile and desktop browsers.

Team online

Account access request

If phone verification blocks your account, contact our support route from the login or account area. Tell us the account identifier and the wording shown on screen. We use those details to check access status under the applicable Legal terms, without requesting your password.

Wallet record question

For a DANA, OVO, GoPay or QRIS receipt that does not match your account, send the receipt reference and payment route through the cashier support path. We compare the reference with the account record before explaining the next policy step or requesting a correction.

Data change request

When you need to correct a name, phone detail or other account record, use the policy contact path and state exactly what should change. We may ask for an account check before editing the record, so the request stays tied to the right profile.

DATA HANDLING

How we apply buat123 Legal policy

Our Legal process is practical: we connect each request to the right account record, explain the reason for a check, and keep a written trail for payment or…

Account details

We use the details supplied during account creation and phone verification to identify your profile, connect wallet records and respond…

Payment references

A DANA, OVO, GoPay or QRIS reference helps us match a cashier event to your account.

Cookie choices

Cookies can keep a session active and help us understand which policy page was opened.

Account security

Keep your phone, password and verification messages private. We do not need your password when checking a support request.

Record retention

We keep account, payment and support records for the period needed to operate the service, resolve disputes and meet applicable…

Policy changes

If a Legal term changes, we update the policy page and identify the affected subject in the notice.

Answers about Legal and access

These Legal answers cover the questions we expect before an Indonesian account is opened: eligibility, data use, cookies, payment records and contact rights. Read the relevant answer, then use the account support route if your situation needs a record-specific response. Access remains subject to local law.

The Legal notice covers account creation, phone verification, access conditions, data use, cookies, payment references, record retention and policy changes. It also explains how to contact us about a correction or unclear clause. Access depends on local law, so check the notice for your jurisdiction.

Eligibility depends on local law. Before opening an account, check whether access is permitted in your location and whether the required account step is available. If your status is unclear, contact support with your location and the message shown during phone verification.

We use account details, phone verification data, access records, payment references and support messages for account operation, security checks and policy requests. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be used to match a wallet event.

Send a data change request through the account support path and identify the exact field that needs correction. Include the account identifier, but never send your password. We may complete an account check before changing the record to protect your profile.

Cookies may keep your session active and record which policy page you opened. You can restrict or remove them through your browser settings. After that change, the site may ask you to verify the session again or may not retain certain access preferences.

We retain account, payment and support records for the time needed to operate the service, resolve disputes and meet applicable legal duties. The period can vary by record type and jurisdiction. Contact support if you need a record-specific retention explanation.

Use the policy contact route from your account or cashier area and include the clause, account identifier or receipt reference involved. For DANA, OVO, GoPay and QRIS questions, add the payment route. We can then direct the request to the relevant policy process.